Online Terms and Conditions for the Supply of Digital Content

Important terms and conditions before you buy any digital content from Churchill Taxation Ltd

Right to cancel

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 state you have a 14-day right to change your mind and get a full refund on your digital content. But you lose this right to cancel once a download has started, provided you have been made aware of this and have acknowledged this.

Important information on downloading costs

When you buy your digital content, you will receive a link allowing you to download the content onto your computer or device. Please check the file size of your digital content carefully, because using too much data might mean you exceed your data limit. You could face paying more than you were expecting, especially if you’re using your mobile phone abroad.

These terms and conditions set out:

  • Your legal rights and responsibilities
  • Our legal rights and responsibilities
  • Certain key information required by law

‘We’, ‘us’ and ‘our’ refer to Churchill Taxation Ltd.

‘You’ and ‘your’ refer to the person buying digital content from us.

If you have any questions regarding these terms and conditions, please call Stephanie Churchill on 07813 434195 or email:

Who is Churchill Taxation Ltd?

We’re registered in the UK under company number: 08937660.

Our registered office is at: 835 Birmingham New Road, Dudley, West Midlands, England DY4 8AS.

Our VAT number is: GB185427289.


If you buy digital content from us, you agree to be legally bound by these terms and conditions.

These terms and conditions are only available in English.

When buying any digital content, you also agree to be legally bound by our Terms of Business and any documents referred to in them. Our Terms of Business are available at:

Information we give you

By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 state we must give you certain information, including:

  • The main characteristics of the goods, services or digital content
  • The total price of the goods, services or digital content, inclusive of taxes

Your privacy and personal information

Your privacy and personal information are important to us. Any personal information you provide to us will be dealt with in line with our Privacy Policy, available at:

Ordering digital content from us

You place an order for digital content by purchasing a resource through the ‘Resources’ section of our website.

Please read and check your order carefully before submitting it. You should also check the hardware and software requirements of your computer or device before placing your order, to ensure you’re able to download the digital content.

When you place your order at the end of the online purchase process and the payment is accepted, we will send you a confirmation email containing a link for you to download your digital content

Please note, if you are under the age of 18, you may not buy any digital content from our website.

When you buy the digital content, you have no right to cancel once the downloading of it starts. And you must acknowledge you accept you will lose this right to cancel once the download of the digital content has begun.

Permission to use the digital content

When you buy the digital content and download it, you will not own it. Instead, we give you permission to use the content (also known as a ‘licence’) in accordance with these terms and conditions. The copyright remains with Churchill Taxation Ltd.

The digital content:

  • Is non-exclusive to you. We may supply the same or similar digital content to other users
  • May be used on multiple PCs at same IP address, where a site licence is offered

The digital content may not be:

  • Copied by you, except for a reasonable number of necessary back-ups
  • Changed by you and then the modified material distributed
  • Distributed or sold by you to any third party

The digital content contains information that is owned by us or third parties or both. You must not conceal, change or remove any markings that show who owns this information, such as copyright, registered trademark or unregistered trademark markings.


Once you have clicked on the ‘pay now’ button and received the confirmation email, you will be given a link to download the digital content.

If something happens that is outside of our control and affects you being able to download the digital content, we will let you have a revised time for when you can expect to be able to download the digital content.

If your computer or device blocks the download of the digital content or the download does not start, you may still have the right to cancel.


We accept the following credit cards and debit cards: Visa, Mastercard and American Express. We do not accept cash.

We will do all we reasonably can to ensure all the information you give us when paying for the digital content is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part, we will not be legally responsible to you for any loss you may suffer if a third party gains unauthorised access to any information you give us.

All payments by credit card or debit card need to be authorised by the relevant card issuer. We may also need to use extra security steps via:

  • Verified by Visa
  • Mastercard Identity Check
  • American Express SafeKey

The price of the digital content is in pounds sterling, and VAT is calculated at the appropriate rate.

Nature of the digital content

The Consumer Rights Act 2015 states digital content must be:

  • Fit for purpose
  • As described
  • Satisfactory quality

When we supply the digital content:

  • We will use all reasonable efforts to ensure it’s free from defects, viruses and other malicious content
  • We do not promise it is compatible with all third-party software or equipment
  • You acknowledge there may be minor errors or bugs in it

Faulty digital content

To discuss a repair or replacement of the digital content, please contact us using the contact details on this page.

To avoid faults happening, you must:

  • Install any fixes as soon as reasonably possible after we tell you they are available to be downloaded

Limit on our responsibility to you

Except for any legal responsibility we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for:

  • Losses that were not foreseeable to you and us when the contract was formed
  • Losses that were not caused by any breach on our part
  • Business losses
  • Losses to non-consumers


We will try to resolve any disputes with you quickly and efficiently.

If you are unhappy with the digital content, our service to you, or any other matter, please contact us as soon as possible.